top of page

Why Use Avaya IP Phone System In Your Business?


The Avaya IP phone system is very reliable and dependable. Once you network is down, you are sure that your productivity also stops and that includes your phones, fax machines and even emails. When this happens, your clients will be unable to reach you and cannot transact business with you. But when you use Avaya, this will never happen. This is because it has features like proactive remote monitoring as well as self-diagnostics and self-healing system that will keep the Avaya network running to almost perfect all the time.

The Avaya phone system is also compatible with a lot of PDAs, cellphones that is connected to the PBX system which gives you unparalleled mobility. When you are on the road for a sale, the cellphone will act as a desk phone wherein you can use your laptop and your PDA to make sure that the schedule is updated.

Saving money and time is another important factor when you use Avaya IP phone system. You do not have to worry about using one cable. Before you need to have 2 lines to maintain for your phone and your T1 line, but with the Avaya IP phone system it converge the network which uses the single cable for both data and voice which is easier and cheaper at the same time.

The Avaya IP phone system is part of the Bell labs and thus no other phone company ever came close to matching Avaya research and development department. If you must know, the Bell lab produces the best quality product and if you are to choose Avaya you are also choosing a company that has produced 5 patents every week.

Call center Avaya phone system is created a specialized application that will give any business with unmatched customer service. When your customer calls and their information is entered in to the database, it will also show up on your agent's computers. This is also to ensure that the agent has the right information and that every client who calls your business will be able to reach the right person as well as the right agent.

One of the best things about Avaya is that, you can also create the right system for your company. The avaya ip phone system is the best system for a mid-sized company that will range from 40 to 50 employees. It is packed with all the right bells and whistles in a larger system but it is also scaled down to fit the need of your company.

bottom of page